Management reporting the owner actually uses

Good management reporting is not a spreadsheet sent to the board once a month. It is a tool that helps the owner and the management team make better decisions before problems show up in the income statement or the bank account.

Too often, reporting is built around what is easy to measure rather than what needs to be managed. Sales, gross profit, cash flow, customer profitability, project performance and working capital need to form a coherent whole that shows not only the result but also the reasons behind it.

An owner will use reporting when it answers three questions: what happened, why it happened and what needs to be done next. If reporting does not lead to a decision, it is more of an administrative obligation than a management tool.

A practical test: look at your latest management report and ask which decision it helped you make. If there is no answer, the reporting is worth rebuilding.

The report should show actual results against the budget and the previous period, explain the main variances and, based on them, assign an owner and a next action. The same metric needs to be tracked consistently, not only when results deteriorate.

WIZEN helps build management reporting that the owner and management team actually use.

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